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NEW: The Directive #3 was updated on May 22, 2021 to allow general visitors to schedule outdoor visits. Please read below.

December 14, 2020 – Long-Term Care Visiting and Testing Fact Sheet This fact sheet provides guidance for families planning to visit long-term care homes. Please review the attached. Long-Term Care Visiting and Testing Fact Sheet (EN) Long-Term Care Visiting and Testing Fact Sheet (FR)

As of Monday November 23, 2020, Windsor and Essex County moved to the Orange – Restrict Level of the Province of Ontario’s COVID-19 Response Framework. With that comes amendments to our visiting and testing policy, as follows: Effective immediately, the indoor/outdoor visits and short term LOAs are cancelled until further notice (medical appointments will be assessed on

We would like to extend a sincere THANK YOU to all of the families, friends and community members who have shown their support during this difficult time. Our staff are working hard to keep everyone safe, and we are overwhelmed by the support we have received. All gestures, both big and small, are met with smiles and

As you are all well aware, we continue to restrict any visitors into the home to prevent the spread of COVID-19. Although we have had to cancel our regular programming, our Activity Department has adjusted all programs to be done 1-1 and we are happy to say that we are maintaining our engagement levels in

Hotline for families and the public about LTC: 1-866-434-0144 The Ministry of Long-Term Care’s Action Line has launched been repurposed as a 7-day-a week Family Support and Action Line during the pandemic. LTC families, staff, residents, and the general public can be referred to that number with concerns or questions. The number is 1-866-434-0144.

Please see below an open letter on the Emergency Order issued by the Ontario government to support long-term care residents and staff. Joint Letter on Emergency Order

NEW: March 19, 2020 – Q&As: Ontario Enhancing COVID-19 Protections for Long-Term Care Residents, Families and Staff.  The Ministry of Long-Term Care has provided information to address questions regarding Ontario’s enhanced measures for protecting long-term care residents, families and staff. Please review the attached document. Ontario Enhancing COVID-19 Protections for Long-Term Care Residents, Families and